Ecommerce volunteer Barnstaple and Exeter

E-Commerce Volunteer Support Barnstaple (Shop DAAT) & Exeter (eBay)

Devon Air Ambulance not only operates a chain of 21 charity shops but also has a strong online presence through eBay and Shop DAAT, where shoppers can discover preloved treasures from the comfort of home.

Our online shop volunteers play a key role in maximising the potential of the unique and unusual items donated through our high street locations. Some of these donations are selected for our online platforms, helping to generate essential income that keeps our helicopters in the air and our crews saving lives. E-commerce presents exciting opportunities for those wanting to use their digital skills for a good cause.

If you’re interested in joining our e-commerce team, we’re looking for individuals with:

• a passion for selling online using eBay or other online platforms
• keen photography skills to help make donations look their best 
• creative writing skills to help make listings stand out

Our eBay Team also need volunteers with expertise or hobbies in specific areas that require a lot of time to sort and research – anyone with the skillset to assist with any of the following, would significantly increase the number of items we could process. Volunteers would only need to come in once a month at a time that suits them. The areas where we need help include:

• Watches and jewellery
• Cameras and binoculars
• Pokémon cards and gaming
• Stamps (philately)
• Books, especially vintage, first editions, or obscure titles

If you have an interest or specialist knowledge in any of these areas, we would love to hear from you!

• Sorting and quality-checking donations to ensure only the best items go on sale 
• Researching quirky and valuable items to uncover their true worth 
• Creating engaging listings by uploading photos, content, and descriptions on eBay
• Capturing great photos of items to help them shine online 
• Assisting with packing and shipping sold items 
• No experience is necessary as full training and an induction will be given. 

This is a flexible role to fit with your lifestyle and around other commitments. Whether you can offer one hour or one day, your time and support are hugely valuable. Our e-commerce operating hours are 9am to 5pm Monday to Friday.

Volunteering is a great way to meet new people and contribute to a cause you care about, and

• develop your confidence and interpersonal skills
• gain invaluable online retail experience to add to your CV and learn new skills
• obtain an NVQ in Retail or Customer Service
• flexibility to fit with your lifestyle and around other commitments
• 20% discount on donated goods for volunteers
• adjustments to make the role accessible for you