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Our history

We are very proud of our roots, together with the landmarks that have got us to where we are today.

Ann Thomas with her son Ceri
Ann Thomas with her son Ceri

1986

In 1986, Ann Thomas’ son Ceri was tragically killed in an accident in which he was knocked from his bike. When she asked what could have saved her son, she was told that the quicker a patient receives treatment the better their chance of survival. This stayed with Ann and she launched the ‘Ceri Thomas Appeal’ to raise funds to get an Air Ambulance in Devon.

1992

On 27 August Devon’s Air Ambulance flies its first mission. Prior to this the crew and helicopter landed on Exeter’s Cathedral Green for a blessing by the Bishop of Exeter. The service launches flying five days a week.

Ann Thomas with the first DAA crew
1997 crew celebrate flying 7 days a week

1997

On 7 July 1997 the service is extended to seven days a week.

1999

Devon-born Olympic swimmer Sharron Davies launches a larger stretched Bolkow aircraft at The Gipsy Hill Hotel, Exeter.

Sharron Davies supports the service
2001 crew and staff launch in-house lottery

2001

In September, Devon Air Ambulance launches its own in-house lottery. 

2002

DAA celebrates the 10th anniversary of its first lifesaving mission with its Air Ambulance Challenge. This involved visiting all emergency helipads throughout the UK. 

2002 crew celebrate the service's 10th annniversary
Bishop of Exeter blesses the aircraft

2002

Ten years on the Bishop of Exeter re-blesses the helicopter and crew.

2004

In June, the new state of the art EC135 helicopter arrives. This was leased from Bond Air Services.

The EC135 aircraft
Former patient Tom in 2005

2005

A cycling accident left 17 year-old, Tom Staniford, with similar injuries to those suffered by Ceri Thomas. Tom was airlifted to the Royal Devon & Exeter Hospital, Wonford, Exeter. Despite arresting twice in the aircraft he went on to make a full recovery.

2005

In May, a second aircraft launches, based in North Devon. The Bolkow 105dbs helicopter is operational five days a week.

We launch a second aircraft in 2005

2006

HRH Princess Anne opens a new airbase shared with Devon and Cornwall Police air support team.

2006

In January, the service celebrates the arrival of a purpose built incubator. DAA were the first Air Ambulance to have one, which was funded by corporate supporters.

Arrival of purpose-built incubator

2007

CEO Heléna Holt joins the Charity.

2007

The country’s first HEMS (Helicopter Emergency Medical Services) dispatch team is created by DAA. It is based at the South Western Ambulance Service Foundation Trust’s (SWASFT) 999 call centre.

The DAA HEMS dispatch team is created
We celebrate our second aircraft increasing from 5 o 7 days a week

2007

In May, the second helicopter, based in North Devon extends its service from five to seven days a week.

2008

In October, the Charity buys a Eurocopter EC135 helicopter (G-DVAA), which includes customisation of fit. The Exeter-leased aircraft moves to North Devon to replace the older Bolkow aircraft.

EC135 (DVAA) replaces the north Devon aircraft
First turf cut at the Eaglescott Airfield

2009

After being gifted the land for a new North Devon airbase by Barry Pearson of Eaglescott Airfield, trustee Jack Lomas digs the first turf.

2010

In January, the Steve Ford airbase is officially opened. The airbase is named after our much-loved pilot Steve Ford, who was tragically killed in a motorcycle accident.

Steve Ford, Pilot
Steve Ford, Pilot

2012

January saw the conclusion of the BBC Radio Devon Air Ambulance Appeal, which exceeds all expectations by raising over £852,000.

2012

DAA celebrates the 20th anniversary of its first flight with a special weekend of celebrations at Darts Farm, Exeter. Pictured second right is founder Ann Thomas with DAA team members.

Pictured second right is founder Ann Thomas with DAA team members.

2012

In June, flying hours are extended during Summer months – flying up to 14 hours a day.

2013

DAA celebrates the 21st anniversary of its first lifesaving mission with a special weekend at Darts Farm, Exeter.

EX135 (G-DAAN)

2013

In October, the Charity buys its second custom build EC135 (G-DAAN). This aircraft is future-proofed and night-flight ready.

2014

In March, the Charity becomes completely independent after being awarded its own Air Operating Certificate (AOC) by the Civil Aviation Authority.

DAA crew attending beach incident
Training session with crew

2015

Working in partnership with DAA, Plymouth University launches a new Msc Pre-hospital Critical Care/ Transport and Retrieval Masters degree for aircrew.

2015

Doctors fly on board for the first time, acting as mentors as part of the Master’s degree.

Training session
Aircraft at night on sports field

2016

‘Make night time flight time’ awareness campaign is launched.

2016

The first tranche of 20 paramedics pass their first year Msc Pre-hospital Critical Care / Transport and Retrieval Master’s degree course.

Crew respond to rural incident
GDAAN aircraft at night

2016

The first community landing site opens.

2016

In November, night flying starts – flying up to midnight every day.

Night flying vision
Staff and supporters gather to celebrate 25 years if service

2017

We celebrate 25 years of lifesaving service. Patients and staff gather to celebrate the service.

2018

Devon Air Ambulance lists its 100th patient during the hours of darkness

DAA aircraft against sunset on helipad
DAA aircraft takes off from a community landing site in Devon

2019

The 100th Community Landing Site goes live.

2019

Flying hours extend to 2am.

DAA aircraft at night

2019

Devon Air Ambulance is named in The Sunday Times top 100 not-for-profit companies to work for.

2019

In April 2019 Devon Air Ambulance becomes clinically independent.

2020

We are awarded 13th place in the Best 100 not-for-profit companies to work for.

2020

In March we expand our service with two Critical Care Cars

Two critical care cars support our fleet
GDAAS at night landing site

2020

Our 150th Community landing Site goes live

2020

Our new helicopter touches down in Devon for the first time.

H145 aircraft
Model demonstrating donated garments for ShopDAAT

2020

In October we open our online shop – a space for online shoppers to support more people to access the same affordable, quality, preloved items.

2021

We continue delivering our service to the people of Devon and beyond over the course of the pandemic.

A member of our crew who represents the team working throughout the pandemic.
Aircraft with cows in field

2021

We advance our commitment to environmental sustainability.

2022

Our patient services team rolls our a series of Cardiac and defibrillator training days across Devon as part of our Help with all your heart campaign.

A member of our crew demonstrates CPR using an AED.

2022

We launch our First Responder Volunteer Scheme.

2022

We celebrate 30 years of lifesaving service.

Some of the DAA team who supported the 30th anniversary event.

2023

We treat our 5,000th patient since clinical independence in 2019.

2023

Devon Air Ambulance Founder, Ann Ralli, is awarded the title of Life President of the charity.

Aircraft propeller against sunset

2023

Devon Air Ambulance is awarded 2-star accreditation from best Companies.

2024

We introduce two further Critical Care Cars to the fleet.

Crew member Lee Hilton with Safe Response staff and two new critical care cars.
Helipad at night

2024

We celebrate our 200th Community Landing site.