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Contact us

We're here to help. Please submit your query below and our team will respond to you soon.

Reasons for getting in touch

Join our community of supporters and make a real difference by participating in or organising a fundraising event for Devon Air Ambulance. Your efforts help us continue to provide life-saving care across Devon. Find out more on our fundraising pages or contact us [email protected].

Our aim is to help our patients and their families in the days, weeks and months following our clinical team being called to them. Our Patient and Family Support Team is here to offer follow-up support to patients and their families following their incident.

Find out more about the support we offer and get in touch.

We are always grateful to receive feedback from those we serve, whether you are a volunteer, fundraiser or member of the public.
The Devon Air Ambulance Trust aims to:

  • Treat all complaints seriously
  • Resolve complaints promptly and deal with them effectively
  • Ensure that complaints are treated in confidence
  • Learn from complaints and take action to improve our service.

Visit our complaints page make to make a complaint about any aspect of the Devon Air Ambulance Trust. 

If your complaint is operations specific you may wish to contact the relevant team through our Trading Company website.

If you are a Devon Air Ambulance supporter and you would like to update the details we hold on you, please enter your email address into the box below to receive a link to our preferences form.

If you would like to update your lottery membership details you kind find out more about how to do this by visiting the How our membership works section lower down our lottery page. Or you may wish to speak to a member of our Lottery Team 9am-5pm on 01392 466666, Option 3, or email [email protected].

You can find more information about the ways you can donate to us by visiting our Donations page. If you wish to speak to a member of our fundraising team about your direct debit or if you have a general donation query, you can phone us 9am-5pm on 01392 466666, or email [email protected].

You can update your Gift Aid details simply and easily by completing our Gift Aid details form.

General enquiry form

General enquiry form

If you have a general enquiry please use the form below and a member of our team will respond as quickly as possible.

Our privacy statement explains how we use any personal information we collect from you.

Our shop locations

With shops located throughout Devon, there’s sure to be one not far from you. Discover current retail vacancies or find out more about volunteering with us.

Head Office

Devon Air Ambulance: 5 Sandpiper Court, Harrington Lane, Exeter, Devon, EX4 8NS
[email protected]
+44 (0)1392 466 666