You do great things for Devon Air Ambulance. We promise to do the right thing by you.

Without you, our helicopters and critical care cars couldn’t operate and our crews would be unable to save lives. Across Devon, and beyond, your support means we can be there when we are needed. Thank you.

Your support is very important to us and we promise:

• We will always be clear, open and transparent
• We will treat all of our supporters as individuals, with respect, courtesy and with a friendly approach
• We will value each and every donation, spending it to have the greatest benefit to our service and
  the people we help
• We will make sure that our fundraising is legal and follows best practice
• We use the Fundraising Regulator Code of Fundraising Practice as our minimum standard, and go beyond it where we can
• We will never make our supporters feel under pressure about giving more or more often than they are able
• We will Say Thank You and keep you updated with how your support is making a difference
• We will be honest about the challenges we face and share stories
• We will keep your details safe and never sell or swap them
• We will only ever use your details in the way(s) you have agreed to and we make it easy for you to change these at any time
• If things do go wrong, we’ll listen, we will take action, and we will learn.

To read more about our commitment to protecting your personal data please read our Privacy Policy.

If you have any questions about our Supporter Promise, please contact us at [email protected] or call 01392 466 666.

Thank you for continuing to help save lives.